Welcome to iselluk.com. These Terms and Conditions (“Terms”) govern your use of our website and the services provided by iSellUK, including the sale of your used Apple devices. By accessing our website or using our services, you agree to these Terms in full.

If you do not agree with any part of these Terms, please do not use our website or services.

Who We Are

iselluk.com is operated by iSellUK, a business registered in the United Kingdom. We specialise in buying used Apple products from individuals and businesses across the UK.

Our Services

We offer a convenient, safe, and fast way for customers in the UK to sell used Apple devices including iPhones, MacBooks, MacBook Pros, MacBook Airs, iPads, iMacs, Apple Watches, Apple TVs, iPods, and Mac Minis.

Our services include:

  • Instant online quotations
  • Free postage options
  • Secure data removal guidance
  • Fast payment once the device is inspected and accepted

Eligibility

To use our services, you must:

  • Be at least 18 years old or have permission from a parent or guardian
  • Be the legal owner of the device(s) you are selling
  • Be located within the United Kingdom
  • Ensure the device(s) are not stolen or barred

We reserve the right to refuse service if we suspect any device is lost, stolen, or blacklisted.

Device Condition and Valuation

All valuations provided on our website are subject to inspection. When your device arrives at our facility, it will be checked for the following:

  • Physical condition (scratches, cracks, dents, etc.)
  • Full functionality (touchscreen, buttons, battery health, etc.)
  • Whether the device is network locked or iCloud locked
  • Whether accessories are included (if applicable)

If the device does not match the condition described in your online submission, we will issue a revised offer which you can accept or reject. If rejected, we will return the device free of charge.

Payments

We offer prompt payment once your device has been inspected and accepted. You can choose between:

  • Bank transfer
  • PayPal

Payments are typically processed within 1 business day of acceptance. Any delays caused by third-party payment providers are outside of our control.

Data Removal and Privacy

Before sending your device to us, you must:

  • Back up and erase all personal data
  • Remove any passwords, passcodes, or iCloud/Find My iPhone locks

Devices received with active iCloud or security locks may be returned or rejected. We are not responsible for any loss of data.

For information on how we handle your personal data, please see our Privacy Policy.

Device Ownership

By sending a device to iSellUK, you confirm that:

  • You are the legal owner
  • The device is not stolen or under any third-party agreement (e.g., finance or lease)
  • You have the legal right to transfer ownership to us

We may request proof of ownership or ID in certain cases.

Returns

If you reject a revised offer, we will return your device at no cost. Devices that are returned will be sent via a tracked postal service to the address you provided.

Liability

We are not liable for:

  • Devices lost or damaged before reaching our facility (we recommend using a tracked service)
  • Loss of personal data not erased before sending
  • Any delay caused by incorrect payment details provided by you

Prohibited Use

You must not misuse our website or services. This includes, but is not limited to:

  • Submitting false or misleading information
  • Attempting to sell stolen or counterfeit devices
  • Disrupting or interfering with our systems

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. By continuing to use our services, you accept the updated Terms.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.